Swipy

Shipping Policy

Shipping Policy

1. Shipping Methods and Timing:

  • We offer delivery within Rourkela Area.
  • Orders are typically processed and delivered within 45 mint. after confirmation of payment.
  • Delivery times may vary based on location, traffic, and weather conditions.

2. Shipping Fees:

  • Shipping fees are calculated based on the delivery location and order size.
  • Fees are clearly displayed at checkout before the order is finalized.

3. Delivery Area:

  • We currently deliver to Sector 1-9 ,13-21, Uditnagar, Chhend, Basanti colony
  • Please check our website or contact customer service for delivery availability to your location.

4. Order Processing:

  • Orders placed before 11 PM will be processed on the same day.
  • Orders placed after 11PM will be processed on the next business day.

5. Packaging:

  • We take utmost care in packaging to ensure your food arrives fresh and in good condition.
  • Special packaging may be used for certain types of food items to maintain quality and freshness.

6. Tracking Orders:

  • You will receive a confirmation email with tracking information once your order has been dispatched.
  • You can track your order directly on our website using the provided tracking number.

7. Customer Responsibilities:

  • Please ensure someone is available to receive the delivery at the specified address.
  • Verify that all contact and delivery information provided is accurate to avoid delays.

8. Delivery Issues:

  • In the event of a delay or issue with your delivery, please contact our customer service team immediately.
  • We will work to resolve the issue promptly and ensure your satisfaction.

9. Refunds and Returns:

  • Refunds or returns may be issued in accordance with our Refund policy.
  • Please review our policy or contact customer service for more information.

10. Contact Information:

  • For any questions regarding our shipping policy or assistance with an order, please contact us at Phone: +91-8280523958 , Email: [email protected].

11. Changes to Shipping Policy:

  • We reserve the right to update or modify our shipping policy as needed.
  • Any changes will be effective immediately upon posting to our website.